Security: As more and more employees and your corporate assets spend time outside the corporate firewall, the need to stay on top of PC Security is greater than ever. With the growing use of home offices, laptops that extend the work day, and requirements for mobility you need to stay on top of PC security all the time not just part of time or when they are back on your corporate network. SaaS enables you to manage your corporate assets anywhere, and at any time. And our SaaS solution is more secure that what you are using because every operation performed on the wire is over a secure protocol. Furthermore, network access and physical access to the IT infrastructure is tightly controlled and is monitored and logged. The FBI reports that over 80% of security incidents occur inside the corporate firewall from existing employees.

Software, Software, and more Software!: There is no way any one person or IT organization can devote the time necessary to stay on top of 'all' the software installed in their environment. We maintain a catalog of over 500,000 software titles organized into 75 categories, and discover over 1500 new software titles each week. If you want to know what personal software is installed, the overlap of software by category, and the usage you won't find a more complete or accurate software reporting than what SaaS can offer. On-premise can't compete with SaaS in this area. The plethora of software is one of the biggest challenges facing IT today.

Community Library of Best Practices and Free Stuff: Unique to our SaaS is a library of reports, packages, scripts, free utilities, and policies that comprise best known practices to make your life easier. Need a report, just ask. It's probably already in the community ready for you to customize as you like. It takes just seconds to import and implement items from the community. You can also create your own community to collect and organize your own internal best practices.

No Shelf Ware/No One is Left Behind: One of the biggest benefits of SaaS for IT is that we’re continually updating our software and catalogs in response to changes in your environment and no one is ever left behind. You will always be running the latest version of our software and we're always updating our hardware, OS, and software catalogs so you have the most comprehensive and accurate inventory and reporting. And our solution has to be working and available all the time regardless of your size. We all know how frustrating and how much time is spent upgrading software. We update our software every other month and in the intervening months upgrade the infrastructure.

Superior Tech Support: As you know supporting systems management products can be challenging. Systems management software interfaces with all aspects of your IT infrastructure (network, OS, apps, and security). Our SaaS model enables us to provide superior Tech Support. Our Tech Support is consistently rated 4.5 out of 5. We have great support center to help answer all your questions. The support center leverages our IT Service Desk product. So we're using the same product you are, and we leverage the customer support center to publish bulletins, KB articles, and give you a Web interface with email for notification and correspondence. Over 70% of tickets are closed within 30 minutes.

The Best FREE Weekly Training: We add new features and enhancements every other month to make your life easier. You may not need it, but we offer free training Webinars every week for just-in-time training. And it's like no other training you have ever experienced. Simply log into your company portal and follow along with the instructor. You’ll get exposed to best known practices, get answers to you questions, and be able to implement them in real-time. This is only possible with SaaS, because everyone is on the same version of software. There is an expression, as soon as you are done painting the bridge you need to start all over again. The same is true for IT management and software. There is always new staff coming on board. You are always reacting to changes in your IT infrastructure. We’re always introducing new features and content for the community. The free weekly training covers the best known practices and points to the latest and coolest items in the community library. Attend as often as you like.

Unlimited Scale: There is no limit on the number of PCs/nodes and locations/sites you can manage or for that matter the number of system administrators. Have hundreds or thousands of locations, no problem. In fact our SaaS offering is a no-brainer for large businesses. How much time and money do you spend attempting to scale solutions to meet your business needs? That design, capacity planning, hardware/software purchase, maintenance, and monitoring goes to [a cost of] zero. The scale of our solution is proven every day. A single Pod (farm of servers) hosts over 500 companies, 250,000 PCs/nodes, and 5,000 administrators every day.

Three Purchase Options: Have it you way: Monthly Subscription, Flat Annual Fee, and One-Time Fee with Annual Maintenance will fit any budget. And you can switch purchase options at any time. Monthly Subscription has the lowest initial cost and highest cost long-term. Save money paying a [upfront] Flat Annual Fee. One-Time Fee has the highest initial cost and lowest cost long-term. And last but not least, the renewal fee increase is capped at 10%.

Economics & TCO: It's this simple, when you add up the Total Cost of Ownership (TCO) SaaS is 19-times lower than on-premise solutions (see whitepaper for details).

Green IT: Do mother earth a favor and help reduce the carbon footprint. Our ratio of companies to hardware/software is 500 to 1. And for businesses with lots of remote offices and mobile workers you'll never be as efficient or cost effective as we are. Simply put SaaS is better for the environment.

The Proverbial IQ Test: All of the pundits agree it's clear now that SaaS is the future of software. Early SaaS adoption was billed as a way to work around IT, e.g. it's so easy you don't need IT to manage it. Well, our SaaS offering is designed specifically for IT to enable you to provide superior service to your end users. Your end users will appreciate your ability to provide support to them anywhere, at any time. We'll ensure everything is running, maintain the hardware catalog, patch vulnerabilities and software catalog, share best practices in the community library, and provide superior support so you can focus on your end users and their business needs.