Which products are included in each suite?
Scroll down or click on any suite to view each suite description.
Asset Management Suite (AMS)
The Asset Management Suite is made up of our comprehensive Asset Inventory, Fixed Asset, and Software Utilization products. Comprehensive hardware and software inventory using our patented technology works on servers, desktops, and laptops both on and off the network. Our software catalog hosts over 250k titles letting you know what personal use titles, chat applications, etc. are in your environment. Software categorization, utilization and compliance, PC security risk assessment, and much more round out our robust Asset Management Suite.
The Asset Management Suite is made up of our comprehensive Asset Inventory, Fixed Asset, and Software Utilization products. Comprehensive hardware and software inventory using our patented technology works on servers, desktops, and laptops both on and off the network. Our software catalog hosts over 250k titles letting you know what personal use titles, chat applications, etc. are in your environment. Software categorization, utilization and compliance, PC security risk assessment, and much more round out our robust Asset Management Suite.
License Harvesting Suite (LHS)
The Asset Management Suite provides the comprehensive software inventory information, while utilization provides software usage. License Harvesting Suite helps you find what is installed, what is not being used, and deliver packages to uninstall those unused licenses. Want to know how to save $thousands on your Microsoft EA? Our License Harvesting Suite is the answer.
The Asset Management Suite provides the comprehensive software inventory information, while utilization provides software usage. License Harvesting Suite helps you find what is installed, what is not being used, and deliver packages to uninstall those unused licenses. Want to know how to save $thousands on your Microsoft EA? Our License Harvesting Suite is the answer.
Patch Management Suite (PMS)
Patch Management builds on the asset inventory information by providing turn-key patch analysis and application. Integrating Microsoft's bulletins, we have already downloaded, packaged, and validated the security bulletins each month so all you have to do is point and click. You can even set it to automatically deploy approved patches. Simply approve the patches you want and the solution will do the rest.
Patch Management builds on the asset inventory information by providing turn-key patch analysis and application. Integrating Microsoft's bulletins, we have already downloaded, packaged, and validated the security bulletins each month so all you have to do is point and click. You can even set it to automatically deploy approved patches. Simply approve the patches you want and the solution will do the rest.
Remote Control Suite (RCS)
Remote control suite builds on the asset inventory information by providing all the comprehensive hardware and software inventory data regarding your assets and adding all the remote diagnostic tools and remote control needed to manage them remotely. Whether attended or not, our Web remote control can access your mobile users through the Internet anywhere they are having problems.
Remote control suite builds on the asset inventory information by providing all the comprehensive hardware and software inventory data regarding your assets and adding all the remote diagnostic tools and remote control needed to manage them remotely. Whether attended or not, our Web remote control can access your mobile users through the Internet anywhere they are having problems.
Configuration Management Suite (CMS)
Configuration Management builds on the asset inventory information, adds the license harvesting components, patch management, and complete remote management capabilities for your remote offices and road warriors. This provides a comprehensive solution for complete systems management solution for clients (desktops, laptops, servers).
Configuration Management builds on the asset inventory information, adds the license harvesting components, patch management, and complete remote management capabilities for your remote offices and road warriors. This provides a comprehensive solution for complete systems management solution for clients (desktops, laptops, servers).
Help Desk Management Suite (HDS)
Begin with Asset Management and add Help Desk, Knowledge Base, and Remote Control and you have our Help Desk Management Suite. A complete turn-key service desk with ticket tracking, auto-routing, escalation rules, LAN and Web remote control, and a Knowledge Base provide everything you need to manage your service desk.
Begin with Asset Management and add Help Desk, Knowledge Base, and Remote Control and you have our Help Desk Management Suite. A complete turn-key service desk with ticket tracking, auto-routing, escalation rules, LAN and Web remote control, and a Knowledge Base provide everything you need to manage your service desk.
Desktop Management Suite (DMS)
Our Desktop Management Suite is the full, comprehensive solution that encompasses the full spectrum of systems management solutions (Asset, License, Patch, Configuration, Help Desk, Knowledge Base, Community). Easy-to-use, fully integrated, common UI throughout and best of all, maintenance free. There's no up-front hardware or software to buy, and we take care of all the upgrades and maintenance. You just focus on what you do best: manage your users.
Our Desktop Management Suite is the full, comprehensive solution that encompasses the full spectrum of systems management solutions (Asset, License, Patch, Configuration, Help Desk, Knowledge Base, Community). Easy-to-use, fully integrated, common UI throughout and best of all, maintenance free. There's no up-front hardware or software to buy, and we take care of all the upgrades and maintenance. You just focus on what you do best: manage your users.
Server Management Suite (SMS)
Our Server Management Suite takes the Desktop Management Suite and extends it to the network. Network and System Monitoring provide comprehensive Windows-based monitoring for servers, laptops, and desktops. CPU utilization, response time, uptime, open ports, memory usage, and much more. Trending reports of the Top 10 worst devices on the network for bandwidth, low disk space, availability, etc. are presented in an easy to view dashboard. SNMP Network monitoring adds an agent-less model for systems monitoring support for other operating systems (UNIX, Linux, others), routers, switches, hubs, PIX firewalls, etc.
Our Server Management Suite takes the Desktop Management Suite and extends it to the network. Network and System Monitoring provide comprehensive Windows-based monitoring for servers, laptops, and desktops. CPU utilization, response time, uptime, open ports, memory usage, and much more. Trending reports of the Top 10 worst devices on the network for bandwidth, low disk space, availability, etc. are presented in an easy to view dashboard. SNMP Network monitoring adds an agent-less model for systems monitoring support for other operating systems (UNIX, Linux, others), routers, switches, hubs, PIX firewalls, etc.
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