A world-class service desk isn't made by just a help desk. It takes a fully integrated suite that begins with comprehensive asset management to know what's out there. Add to that ongoing report and auditing, which provides the change history of what your end users are doing to their systems. Whether you're looking to achieve ITIL compliance, or just improve service, DMS offers the complete toolset of software delivery, automated patch management, a 500,000+ title software catalog, Web remote control and diagnostic tools, knowledge base, end-user self-service center, and more on top of a Web-based global help desk provides everything you need to fix what they've done and provide first-rate service. That's what TriActive's award winning Desktop Management Suite brings to the table.

Key Benefits: Comprehensive Asset Management 500,000+ Title Software Catalog SW Usage & Savings Reporting PC Vulnerability Compliance Internet Software Distribution Automated Patch Management Web Remote Control (no VPN needed) Integrated IT Service Desk (ITIL) Knowledge Base & Remote Diagnostic Tools End-user Self Service Center

Our Desktop Management Suite contains everything in our Configuration Management Suite plus an integrated IT Service Desk, Knowledge Base, End-user Self Service Center, and more. This allows you to deliver Enterprise-class systems management to your global assets whether they are connected to the network or not. Manage all your IT assets from anywhere at any time.

TriActive's Desktop Management Suite is the most complete and affordable systems management solution you can buy. Plus it's Green! There's no HW/SW/DB to buy or maintain - EVER!