The following table identifies some of the common buttons in the Systems Manager interface:
| Button | Name | Action |
|---|---|---|
|
|
Action | Initiates an action, such as viewing groups or exporting packages or scanning namespaces |
|
|
Previous | Navigates to the previous ticket or moves specialists to roles |
|
|
Next | Navigates to the next ticket or moves specialists out of roles |
|
|
Expand filter | Expands report filters |
|
|
Collapse filter | Collapses report filters |
|
|
Create | Creates new items such as report folders |
|
|
Edit | Edits items such as assets |
|
|
Delete | Deletes items such as system groups, end users from tickets, or distribution packages |
|
|
Import | Imports items such as reports or packages into the Community |
|
|
Calendar | Displays the calendar for selecting dates |
|
|
Search | Searches for items such assets and end users when working with Help Desk Tickets |
|
|
Attachment | Attaches a file, such as including a file with a problem ticket |
|
|
Export to PDF | Exports report data to PDF |
|
|
Export to Microsoft Excel | Exports report data to Microsoft Excel |
|
|
Export to CSV | Exports report data to CSV |
|
|
Launch remote control viewer | Launches a remote control viewer session |
|
|
E-mail remote control session to end user | E-mails a remote control session to an end user |