KB_11: FAQ:Security measures
Question: What security precautions do you take?
Answer: Because data security is such an important issue, we have addressed how to safely and securely transfer your IT systems information through the firewall and across the Internet using encryption technologies. We use SSL to provide secure logons for subscribers using the systems. All communications between the MicroAgent, DataCenter, and Portal is secured using SSL, and Web remote control sessions are secured using AES 128-bit encryption. The Data Center restricts physical access to the remote systems that store your data, ensuring that those systems continue to securely run 24 hours a day, seven days a week. And we periodically perform penetration tests to verify that the defense systems are active. By implementing these stringent measures, we provide subscribers with a comprehensive, end-to-end security strategy.
See also KB 16. (privacy, security)
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